Raleigh, NC
While Mitch was checking the tire pressure and filling the tires, he discovered 2 problems. Unfortunately, since the truck went straight from Ford to the collision place, he didn't have the opportunity to discover this until now...1) they didn't install the extension valves correctly. This means that in order to access the stems on the inside rear tires, he has to crawl under the truck, as they're on the wrong side!
2) they didn't install the tires he asked for. He wanted H rated and they put on G rated. The difference is in the load capacity. H's are a bit safer.
Unfortunately, Ford is closed today and if he tries to take care of this in the morning, we may not be able to hit the road on time. In order to reach our destination by 4:00 latest, we must pull out of the parking lot by 9. I just don't see that happening if he goes to the Ford dealer to complain in person (and especially not, if they actually do the work on it).
His boss can extend arrival in Asheville - reluctantly - for only one more day, so getting the tires replaced is out of the question. But the question really is whether we should take the extra day and get the valve problem fixed, or if he should just deal with it and have another tire place do the work (we have to go to a tire place in Marion when the rig is in the shop Aug. 17th for new tires on the trailer anyway). I guess the bottom line is whether Ford screwed it up, or if they just didn't do the work at all. If the latter, it won't really matter where we get it done, as it would be considered new work. If the former, we should stay around and have them make good on it.
So the plan is that Mitch will go the Ford dealer by 7:00. If he's not back home by 8:15 so that we can pull out by 9, we will stay another day.
Stay tuned for solid plans or bubble plans.....
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.